Please use this identifier to cite or link to this item:
Title: Feedback mechanisms in project organization
Authors: Koul, Saroj
Mankani, Ramesh
Atul, V
Keywords: Feedback Mechanisms
Interpersonal Communication
EPC Organization
Steel industry
Project Management
Issue Date: 31-Dec-2012
Publisher: Excel Books
Citation: Koul, Saroj, Mankani, Ramesh, Atul, V. (2012). Feedback mechanisms in project organization. In Jain, R.K. (ed.) Operational excellence: a key for performance excellence: 464-472.
Abstract: Feedback is a process in which the consequence or the output of an action is fed-back to optimize the previous or the succeeding step. It is essential for the working and survival of all regulatory mechanisms found throughout living and non-living nature, and in man-made systems such as education system, industrial practices and economy. This term has been linked to several positive outcomes like improved performance, better interpersonal communication, smoother work relationship, etc. To sum up, this paper discusses the importance of feedback in a typical EPC organization in steel industry and suggests mechanisms to capture and share the feedback from and among various stakeholders / processes / functions to improve processes within the organization, to develop a better relationship among the organizational functions and to provide better services to the customers thereby contributing to the overall growth and development of the organization
ISBN: 987-93-5062-182-0
Appears in Collections:JGU Research Publications

Files in This Item:
File Description SizeFormat 
Feedback Mechanisms in Project Organizations.pdf799.49 kBAdobe PDFView/Open    Request a copy

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.